Heidi Phillips

✨ Hi, I’m Heidi! ✨

I live in Bromborough on the Wirral, and travel has been part of my life for as long as I can remember. 🌍✈️

My career in travel started way back in 1988, when I joined Pickfords Travel as a YTS trainee. From there, I went on to work for Going Places and then Co-op Travelcare, gaining experience in stores across Birkenhead, Ellesmere Port and Heswall.

After all these years, I’m still just as passionate about travel — and I’ve been lucky enough to experience some amazing adventures along the way.

🌍 My travel experiences include:

🇨🇦 Motorhoming through the Canadian Rockies

🇬🇷 Sailing around the Ionian Islands

🇭🇷 Sailing Croatia

🇿🇦 An escorted tour and safari in South Africa

🇿🇼 A houseboat adventure on Lake Kariba in Zimbabwe

🇵🇪Peru and Macchu Pichu

🇨🇷Costa Rica

🇦🇪 Exploring Dubai

🇳🇿 Touring New Zealand

🇮🇩 Exploring Bali

🇵🇹Walking holiday in Madeira

🇻🇳Escourted tour in Vietnam

🇦🇺 Spending 6 weeks travelling around Australia

🚢 Caribbean cruises

🛳️ A river cruise along the Danube

🐢 And in 2026, an incredible expedition cruise around the Galápagos Islands

And in October 2026 Im hosting Designer Travels exclusive China Trip

I’ve now visited over 64 countries — including Wales, of course! We have a caravan in Abersoch, so that’s another favourite place for me to escape to.

When I’m not talking about holidays, I love going off in my Campervan, paddleboarding (my new hobby!) and photography.

So, what about you?

Everyone’s idea of the perfect holiday is different — and that’s where I come in.

When you ask me for a quote, the more you tell me, the better. I want to know what you love, what you don’t, what’s important to you and what you want from your holiday.

As we chat, I get to know you and your preferences. Over time, I become your personal travel agent, creating holidays that are genuinely tailored to you.

✈️ Why book with me?

✔️ I save you time by handling all the planning

✔️ I don’t just look for the cheapest deal — I look for the best value holiday for you

✔️ I’m here when you need me — whether that’s 7am or 11pm!

✔️ If flights change, problems arise or you need support, I’m there to help

✔️ You’ll always deal directly with me (unless my Designer Travel buddy is covering while I’m away)

✔️ I give every booking the same care and attention, whether it’s a UK break or the trip of a lifetime

And probably one of the most important things…

💚💜 My service doesn’t cost you extra.

I offer far more than an online booking site. I get to know you, I know your booking, and I’m there from the moment we start looking until you’re safely home again.

Whether you’re looking for a UK break, coach or rail travel, ocean or river cruise, safari, escorted tour, expedition adventure, sporting event, solo trip, honeymoon, wedding, luxury escape or a once-in-a-lifetime bucket-list adventure — I can help.

And no booking is too small or too unimportant. From an overnight hotel stay in the UK to private jets and everything in between, I’m here to help.

Because to me, you’re not just a booking. You’re my client, and I genuinely care about your holiday as much as you do

Heidi x