Heidi Phillips

Heidi Phillips

Bromborough

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Designer Travel Expert

Since October 2018

Hi, I’m Heidi, and I live in Bromborough on the Wirral.

Travel has been part of my life for as long as I can remember. My career in the travel industry began back in 1988, when I joined Pickfords Travel as a YTS trainee. From there, I went on to work with Going Places and later Co-op Travelcare, gaining experience across stores in Birkenhead, Ellesmere Port, and Heswall.

Over the years, I’ve been lucky enough to experience some truly unforgettable holidays. Highlights include motor-homing through the Canadian Rockies, sailing the Ionian Islands in Greece, a houseboat adventure on Lake Kariba in Zimbabwe, exploring Dubai, and touring New Zealand and Bali. I’ve now visited over 58 countries—including Wales, where we have a caravan in Abersoch, I‘ve also recently bought myself a VW Campervan and hoping to use this as my Mobile office up and down the country.

I also love baking sour dough bread , paddleboarding is my new hobby and photography.

What About You?

Everyone’s idea of the perfect holiday is different—and that’s where I come in.

When you ask me for a quote, the more information you give me, the better. As we chat, I get to know you, your preferences, and any special requirements. Over time, I become your personal travel agent, creating holidays that are truly tailored to you.

Why Book With a Travel Agent?

✔ I save you time by handling all the planning

✔ I don’t just look for the cheapest deal—I find the best value holiday for you

✔ I’m here when you need me, whether that’s 7am or 11pm

✔ If flights change, issues arise, or support is needed, I deal with it for you

✔ You’ll always deal directly with me (unless my Designer Travel buddy is covering while I’m away)

✔ I never take your business for granted and always give 100% care and attention

I offer far more than an online booking site—I care about your holiday as much as you do.

Thank you so much for taking the time to read.

Heidi x

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10 Reasons

To book with Designer Travel

1. We Care
We offer more than a computer, we care about your holiday as much as you do
2. Peace of Mind
Every holiday we sell is 100% financially protected and we are here for you whenever you need us
3. We will save you time
We will do all of the research and come back with options that you might not be able to find yourself, as we know where to look
4. Impartial advice
We are totally independent so can source holidays from hundreds of suppliers to find you the perfect one
5. Experience
We are all obsessed with travel, we can offer personal experience and we have influential contacts all over the world
6. Competitive Prices
We may not always be the cheapest, but we are competitive and we offer so much more than an online faceless company
7. Friendly service
We are delighted to offer a very personal service at a time and way that suits you, our repeat booking levels are industry leading
8. We remember you
We get to know you and your holiday needs, we even think about you without you realising when fab deals come in
9. We are here in a crisis
Proven by COVID-19, we have opened and been available every single day to sort new holidays, offer advice or apply for refunds
10. We are grateful
We never take any business for granted, and we know you have a choice so we will always do our very best for you

Heidi's Awards

1
Kiwano Sustainable Travel
Awarded 28th Jul 2025

Sustainable Masterclas 2024

Mutli Award Winning Travel Company

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