Our Fabulous Holiday

M, J & D, Kidderminster, Worcestershire 28 night All-Inclusive Holiday, Iberostar Las Dalias, Costa Adeje, Tenerife.  January-February 2016   Dear Debbie Thank you for booking us such a fabulous holiday, This is our holiday from start to finish 1 . Jet2 Holidays is the best airline we have flown with, They looked after us as soon as we arrived at their desk. (special assistance). They wheeled us straight to the front for check in, straight through customs, into duty-free and then to the gate. The plane had more leg room and a cup holder attached to the seat in front. Coming home we had the same service, We have never laughed so much as we did from the captains commentary, He chatted throughout the flight keeping us informed with witty remarks in between like we about to fly over the M25 shall we nip in for a coffee. He was that amusing everyone applauded when we touched down. Captain's name was Nicholas. 2 . Hotel Las Dalias didn’t look anything special from the outside, but once inside things looked up. Everyone checking in were given a glass of “Champers”. The rooms were the norm but the position was perfect. Reception, upstairs bar/lounge and our rooms were 3^rd floor. Overlooking the swimming pool, bar, and patio area. The main pool was cold, but they also had a smaller outside pool that is heated and children's pool. 3 . We were told reps were there every day and they wouldn't bother you. If you needed them say for trips or any problems you could see them or phone them. Much better than going to meetings or them pestering you for trips etc. 4 . The food was really good, As well as the normal salads and hot meals they did different meals like steak, pork or lamb chops , sushi prawns and mussel nights. Their soups, although repetitive, were really nice. Thoroughly enjoyed everything. 5 . Entertainment was good - in the daytime there were varied games like darts, archery, rifle shooting bowls and bingo. The animation team were brilliant. They never pushed anyone to join in but they were so happy and funny that you'd go with the flow. The evening entertainment was good and varied, Main entertainment was in a large room downstairs next to the patio bar. There were 60's, 70's, 80's nights, Mo-Town, Michael Jackson, Elvis, and 3 Tenors and Freddie Mercury tribute act's. They did Mamma Mia night. In the upstairs lounge bar they would have a musician/singer who played and sang easy listening music or country music. They really did cater for all tastes. 6 . I think they either pay the staff well or really look after them because all the staff, waiters, reception, cleaners, and animation team were all really helpful and happy and so cheerful all the time , The Director, Abraham Trujilano, was very helpful, he gave me a Iberostar card case. He has got your business card and has given me his to send to you which I have included. 7 . January Temperature was between 25-30, mainly 28 degrees, We will definitely be going again. 8 . This is a 4*Star Hotel with 5*Star service Yours Sincerely M, J & D