Susan Pentelow

Susan Pentelow

Kettering, Northamptonshire

Designer Travel Expert

Since January 2024

Hi. I‘m Susan. 

As a personal travel advisor, I love helping people create unforgettable memories during their holidays.

My passion for travel ignited during a road trip across America with my parents in the '80s. My journey in the hospitality industry began at an upmarket property in Sandbanks, Dorset, and later led me to study Hotel & Hospitality Management.

After graduation, I worked at Euro Disney, fuelled by my desire to explore the world. For a decade, I sailed with Princess Cruises, eventually becoming a Senior Officer managing the Shore Excursion Department. This experience provided a unique education, covering diverse itineraries and continents.

I've had adventures I could only dream of. Now, as a personal travel advisor since 2011, I share my wealth of experiences. I delight in offering my clients the best advice to help them to escape, relax, discover, share an adventure, and have an opportunity to seize those special moments.   

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10 Reasons

To book with Designer Travel

1. We Care
We offer more than a computer, we care about your holiday as much as you do
2. Peace of Mind
Every holiday we sell is 100% financially protected and we are here for you whenever you need us
3. We will save you time
We will do all of the research and come back with options that you might not be able to find yourself, as we know where to look
4. Impartial advice
We are totally independent so can source holidays from hundreds of suppliers to find you the perfect one
5. Experience
We are all obsessed with travel, we can offer personal experience and we have influential contacts all over the world
6. Competitive Prices
We may not always be the cheapest, but we are competitive and we offer so much more than an online faceless company
7. Friendly service
We are delighted to offer a very personal service at a time and way that suits you, our repeat booking levels are industry leading
8. We remember you
We get to know you and your holiday needs, we even think about you without you realising when fab deals come in
9. We are here in a crisis
Proven by COVID-19, we have opened and been available every single day to sort new holidays, offer advice or apply for refunds
10. We are grateful
We never take any business for granted, and we know you have a choice so we will always do our very best for you

Mutli Award Winning Travel Company

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