From the very first phone call we experienced a very attentive agent, who truly listened to our requirements. | Designer Travel

We came upon Ava Coffin via a recommendation from a friend.
We had two other travel agents we use regularly each year and thought that we would just get a third opinion on a travel break, to make sure our existing long term agents were still giving us a good deal.

To our delight we found that Ava. From the very first phone call we experienced a very attentive agent, who truly listened to our requirements. She understood our budgets and had a myriad of ideas and options that our other agents had never suggested. Her honesty on some of our thoughts was refreshing as we could have made some big mistakes on location choices.

On breaking the holidays downs to our final two Ava provided us with yet more information to qualify our real needs verses our perceived wants and her judgement was brilliant…

She amazed us with her personal touches and how she really went the extra mile to ensure that our individual needs were met.

I have never met an agent so knowledgeable, or so willing to genuinely get the best deal for their client.

I can assure you that we have now been totally spoilt by Ava and would not consider returning to our old agents or looking anywhere else in the future.

In these day of busy work lives and holiday internet shopping bringing all the prices down I have been amazed at finding someone who can challenge internet prices and add masses of special touches that make us return over and over again

Thanks for organising the most amazing holiday ever and we look forward to booking our next holiday with Ava very soon.

Sara and Paul Blacknell.

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